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This Self-Exclusion Policy governs how players of Ffbet may pause or stop gambling activities on the platform. It applies to all games and services offered by Ffbet and outlines the processes for Time-Out, Self-Exclusion, and related protections designed to prevent further gambling activity for a defined period.
Initiating a Time-Out: Players may initiate a Time-Out from the My Account area by selecting a duration from the available options. Available periods include short-term spans appropriate for an immediate break. Once Time-Out is active, the player cannot deposit, withdraw, or access any gambling products for the selected period.
Revocation of Time-Out: A Time-Out may be revoked only after the minimum withdrawal or cooling-off requirements have elapsed, and the standard reactivation process must be completed through the player’s account or official support channels. Upon expiry, the account is automatically reactivated unless a separate exclusion is in place.
Initiating Self-Exclusion: A player may request Self-Exclusion via the account management area by choosing a fixed period (for example, one month, three months, six months, or twelve months). The chosen period is binding and will apply across all games and services within the platform.
Effect during Exclusion: During the Self-Exclusion period, the player’s account will be disabled for gambling activities. Deposits and withdrawals are blocked, access to promotions is suspended, and the player will not be eligible to participate in any gamified events during the exclusion window. Where applicable, attempts to register new accounts using the same personal details are discouraged and may be refused.
End of Exclusion: At the conclusion of the selected term, access is automatically restored unless a subsequent valid exclusion is in place or a new reactivation request has been processed.
Early termination: If the player seeks to end Self-Exclusion before the expiry date, they must submit a formal written request for consideration. The Company will review the request in its sole discretion, and early reactivation is not guaranteed. If no response is received within a further defined period, the exclusion remains in effect until its scheduled end date.
Reactivation after Time-Out or Self-Exclusion occurs automatically at the end date. To modify or revoke an exclusion, players must follow the formal procedures described in the account settings or through official Support channels. The Company reserves the right to deny revocation requests in its sole discretion where it deems such action would undermine the protective purpose of the exclusion.
Players may establish self-imposed limits within the Account Settings, including loss limits, spend limits, and wagering limits. Once a limit is set or an exclusion is active, related actions may be restricted or blocked in accordance with the configured controls. Requests to modify or remove limits during an exclusion are subject to review and may be declined to maintain protective objectives.
During Time-Out or Self-Exclusion, promotional communications are limited. The Company will take reasonable steps to prevent promotional material from reaching excluded players. The player accepts that attempts to circumvent the exclusion by creating alternative registrations or altering registration details do not relieve the protections of this policy and may result in further restrictions or account action.
Ffbet encourages players who are experiencing gambling-related concerns to seek independent professional support. The in-platform Help Center and official Support channels are available to guide players through the exclusion process and to discuss options for ongoing support and protection.
Ffbet will maintain records of exclusion requests and related actions in accordance with applicable data protection laws and the platform’s Privacy Policy. All handling of personal data for exclusion purposes will be conducted securely and in line with regulatory obligations.
Ffbet may amend this Self-Exclusion Policy with two weeks’ prior notice to users. Continued use of the services after the effective date will constitute acceptance of the updated terms.